Terms of Service
SMS communications, opt-in and opt-out, and the rules of the road.
Clear & fair terms.
These terms cover how Novafix Solutions communicates with you by SMS, what types of messages you may receive if you opt in, how to opt out, and the standard carrier disclosures that apply. Plain language, no surprises.
SMS consent communication.
Phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.
Types of SMS communications.
If you have consented to receive SMS messages from Novafix Solutions, you may receive texts related to the following:
- Appointment reminders
- Service follow-up
- Billing inquiries
- Status updates on service requests
Message frequency.
Message frequency may vary depending on your interaction with us.
You may receive up to 2 SMS messages per week regarding your appointments, billing, or service status.
Potential fees for SMS messaging.
Standard message and data rates may apply depending on your mobile carrier's pricing plan. These fees may vary based on your location and carrier.
Opt-in method.
You may opt in to receive SMS messages from Novafix Solutions through the following methods:
- By submitting an online form on our website
Opt-out method.
You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive.
You can also contact us directly to be removed from the SMS list:
Novafix Solutions
Help.
If you are experiencing any issues with our SMS service, you can:
- Reply "HELP" to any message
Contact us directly at:
Novafix Solutions
Standard messaging disclosures.
- Message and data rates may apply.
- You can opt out at any time by texting "STOP".
- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
Questions about our SMS program?
Reach out to our team directly — we'll respond the same business day.
Contact us →