Privacy Policy
How we collect, use, and protect your information.
Your privacy matters.
At Novafix Solutions, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share information when you use our website or services.
Information collection.
We collect information in the following ways:
- Information you provide directly: this may include your name, email address, phone number, mailing address, and other contact details submitted through our contact forms or service requests.
- Automated information: we automatically collect certain information when you visit our website, such as IP address, browser type, device identifiers, and pages visited.
- Cookies and tracking technologies: we use cookies to enhance your experience and for analytics purposes.
Use of information.
We use your information to:
- Respond to inquiries and provide customer support.
- Deliver and manage our services.
- Communicate with you about updates, promotions, and news (if you opt-in).
- Analyze website performance and improve user experience.
- Ensure legal and regulatory compliance.
Sharing of information.
We do not sell or rent your personal information. We may share information only in the following limited circumstances:
- With service providers: we may share information with trusted vendors who perform services on our behalf (e.g., IT support, analytics).
- Legal requirements: we may disclose information to comply with applicable laws, regulations, or legal processes.
SMS & phone number policy.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Your choices.
You may opt out of receiving marketing emails by using the unsubscribe link provided in the message.
If you want to opt out of SMS communications, reply "STOP" to any message received.
Data retention.
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Security.
We use industry-standard safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Access & updates.
You may request access to your personal data or request that we update or delete it by contacting us at:
Novafix Solutions
Policy updates.
This policy may be updated from time to time. Changes will be posted on this page with an updated effective date.
Questions about how we handle your data?
Reach out to our team directly — we'll respond the same business day.
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